I aim to make a difference in the way things are done today.
In the same direction I devised an idea to make MTNL bill delivery more cost efficient by formatting their address data of customers into something standard so that sorting of addresses can be automatically done using intelligent computer algorithms.
It was a mammoth task to get my idea heard. Call it resistance to change or avoiding work but the seemingly gr8 idea did not find takers. We sent the letter by fax to GM TR of mumbai ....just an attempt to make ourselves heard.(their helpline mail accounts bounce mails with QUOTA full error :) )
And then second obstacle was speaking to top authority in HUGE MTNL office at Prabhadevi. We had a letter on college letterhead and idea in mind .. not knowing that we did not have CONTACTS or to put in milder words a GM would not talk to ne one without a DGM forwarding the letter to GM........BUT no one told us where the DGM was (there are 4-5 DGM offices in the same building). Then came the contacts funda.....and mind u dun know why it seems to work.... no way out we had to use it.
Many phone calls and we managed to know that a friend of my friend's mummy worked in the building and we got the much awaited GATE PASS in pretext of meeting the lady which ....................to be truthful.......... we never met. We went straight to the GM Admin and he sent us to GM TR ... who was on leave and his job was handled by GM Fin....long LINKED LIST
Making use of the opportunity we went to DGM TR and luckily found a patient south Indian who listened to us.(thanks Sir)
Then some more trips and many many phone calls for appointment.
Then came a call from MTNL office that we can come for a meeting with GM after 3.00 on 4th.
""After 3.00"", so we dumb students took our own time and reached at 3.35 with a reminder call coming at 3.15.
What plush office and view of Worli sea face - the Bandra Worli sea link in the bureaucratic making....gr8 office and positive response was mentally satisfying. He also offered us tea and now this may seem chindi(crap) but it was gr8.
SO finally we overcame the CONTACTS with a small contact (i could not break the "pehchan MYTH") and got smthin original approved
Now this can be regarded as a stepping stone to my dreams.....isn't it?
:) HIP HIP HURRAY :)
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